When paging through interaction details, allow the user to see the changes between one interaction and another.

On pages that group requests with their interactions (smartsource and opsview), it is sometimes helpful for the user to be able to move quickly through the details of the interactions. An example might be paging through the list of potential carrier matches on the SmartSource screen in order to see their details while going through the call list.
Allow adding a note within the note details
Dropdown near filter option on SmartSource and opsview pages will allow the user to quickly navigate to recent loads. Dropdown shows the most recent 5 loads that the user worked with.
On the interactions page, if the interaction category is "document" or "Barcode and Labels" and there is content in the base64_encoded_content and the document type is zpl or pdf, then open the preview in a slideout.